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Below are some questions we get asked frequently. Our goal is to make your experience with us smooth and memorable. Reach out if your question is not answered below!

We believe in transparency; no questions unanswered.

What are your rates?

As a production company, our rates are going to vary depending on the project. Our pricing is listed with each service.

If seeking a video, it's good to have an outline of your ideas, a timeline for the project, and a budget for us to work with. This will allow us to get your video project started as soon as possible. We're happy to help with your timeline and project brainstorming if needed! Some come to us with exactly what they are after, others it's a team effort.

What services does Butel Media Group provide?

We offer both photography and videography: senior portraits, professional portraits and headshots, weddings, commercials, real estate, interviews to short films, and more. 

Is there a deposit required?

Video projects and weddings require a 50% down payment to ensure that date is saved for you and to have all required equipment ready to go.

How is payment arranged? 

Payment can be made online with card/bank transfer through an invoice, or paid in person with cash/check.

Do you have a travel fee?

Depending on the location and duration of the project, travel expenses will be paid by the client.

When can I expect to receive my finished product?

Each service will have a different expected delivery date depending on the scope of work required; but we will ensure an expected date when consulting with our clients.

Will my photos have watermarks?

We do not include watermarks on our photos; however, we ask that you give credit to the photographer when posting.

What songs will be used in my video?

Songs are licensed through Soundstripe, to get higher quality music that's not under creative commons. If you request a specific song, we cannot guarantee that we will be able to acquire the license; however, we will provide options if you wish to do so.

Can I have the raw footage of the video?

Raw footage of the video is available for 50% of the total project value upon completion of the project unless we are contracted to just capture footage. We don't recommend this unless you are a professional with the proper editing equipment and knowledge as the footage is shot in log format with low compression rates.

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